Before your visit
Information for you and your family.
A little preparation can help you feel more comfortable. Find answers to common questions, and call your preferred clinic if you need help with the next step.
Who can receive care?
We welcome patients of all ages. Contact your preferred clinic to confirm the services available for your needs.
How do I make an appointment?
Call your preferred clinic to discuss available appointments and visit options. If you are unsure where to start, choose a clinic and call the local team.
What services are available at each location?
Primary care is a central focus across our clinics. Availability for mental health, pediatrics, men’s health, and addiction medicine may differ by location. Call ahead so we can guide you. Explore our services.
What should I bring to my first visit?
Please bring a photo ID, your insurance card if you have one, a list of medications, and any relevant medical records. Call us if you have questions about what is needed.
Do you accept my insurance?
Accepted plans can change. Call your preferred clinic to confirm current participation and ask about payment options. You can also read our existing sliding fee notice.
Can I get care in an emergency?
These clinics are not emergency departments. For a medical emergency, call 911 or go to the nearest emergency department.
How do I request medical records or a prescription refill?
Call your clinic to ask about its medical records or prescription refill process and current processing times. Clinic staff can explain how to make a request.
Can I get help with access or visit preparation?
Call ahead about accessibility, communication needs, or visit preparation so the clinic can discuss available assistance with you.
Need help before your visit?
Call your nearest clinic for questions about services, directions, or visit preparation.